Versand

Shipping Policy

Last updated: May 2026

Processing Time

All orders are processed and dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive an order confirmation email immediately after purchase.

Shipping Destinations & Estimated Delivery Times

We ship worldwide. Below are estimated delivery timeframes for major regions via standard international air freight:

  • United States: 7–15 business days
  • United Kingdom: 7–15 business days
  • Canada: 7–15 business days
  • Australia: 7–15 business days
  • European Union: 7–15 business days
  • Rest of World: 10–20 business days

Please note that delivery timeframes are estimates and may vary due to customs clearance, local postal conditions, or peak season delays.

Shipping Rates

  • Free Shipping on all orders over $79 USD
  • Flat Rate Shipping: $4.99 USD for orders under $79 USD

Tracking Your Order

Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking number within 48 hours of dispatch. You can use this number to monitor your shipment in real time.

👉 Track Your Order Here

Customs, Duties & Import Taxes

Our products are shipped internationally and may be subject to import duties, taxes, or customs fees upon arrival in the destination country. These charges are the sole responsibility of the buyer and are not included in the product price or shipping fee.

We take great care in packaging all orders in a professional, compliant manner to facilitate smooth and efficient customs clearance. We do not falsify customs declarations or undervalue shipments.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please first check your tracking information. If the package appears stuck or lost, contact us at support@mystore.com and we will investigate promptly.

Contact Us

For any shipping-related enquiries, please reach out to our support team. We aim to respond to all messages within 1–2 business days.